Sign-In Overview
Logging in to your Uphold account lets you manage trading, deposits, withdrawals, and account settings. This guide helps you sign in securely and recover your account if needed.
What You Need to Sign In
- Your registered email address
- Your strong, unique password
- Two-factor authentication (2FA) device or recovery codes (if enabled)
Before You Sign In
- Always confirm you are on the official Uphold domain
- Avoid public Wi-Fi without a VPN
- Keep your software updated for better protection
Best-Practice Login Form (Accessible HTML)
Secure Sign-In Tips
- Use a password manager to store strong passwords
- Enable two-factor authentication (2FA) via an authenticator app or hardware key
- Check your account activity regularly and revoke unused sessions
- Keep recovery codes offline in a safe place
Security Note: Uphold will never ask for your password or 2FA code by email. Treat any such message as a phishing attempt.
Troubleshooting & Account Recovery
If you cannot sign in, try these steps in order:
- Reset your password: Use the “Forgot password?” link. Check your spam folder and follow the reset link promptly.
- Two-factor issues: Use your recovery codes or contact support for verification assistance.
- Contact support: Only use official Uphold channels. Never share your password or 2FA codes in support messages.
Account Safety — Long-Term Best Practices
Device Hygiene
- Install updates regularly
- Use screen locks and secure storage
- Never store passwords in plain text
Network Hygiene
- Prefer trusted networks or use a VPN
- Verify HTTPS and SSL certificates
Transaction Verification
- Double-check deposit and withdrawal addresses
- Send small test transfers for new destinations